Dear Apple,
4 min readMar 4, 2021
I scheduled a visit for the Genius Bar online and was ecstatic to find a next day opening. But to my chagrin and utter disappointment, it wasn’t the experience that I expected or even hoped for.
When one walks into an Apple store, they walk into an experience. The energy of the atmosphere, the different tables of learning, the various models of products waiting to be touched and played with.
